Herramientas de Trabajo para los Negocios (Tomado de TechRepublic)

Cuando un negocio empieza a crecer necesita herramientas especificas para organizar sus recursos, mejorar su desempeño y mantener la clientela satisfecha. Dependiendo del área aquí hay varias propuestas:

1. Orange HRM

Orange HRM is clearly the leader in human resource management. This powerful open source system is used by over a million companies world-wide and offers features like: Employee information management, employee absence management, recruitment management, employee performance evaluation, employee self-service, and other HR-specific management tools. Orange HRM is an ideal system for small to medium sized businesses looking to give their human resource department the power to manage all aspects of employees from a single, web-based portal. And since Orange HRM is modular, you can add and remove modules as needed. Should you need support for Orange HRM, you can choose from one of their support plans.

2. Process Maker

Process Maker is a system that helps you improve the workflow performance. By analyzing inefficiencies and bottlenecks, Process Maker will build specific and in-depth reports to help you fine tune how your business runs. Process Maker also allows you to set up automated notifications and offers an easy to use web-based interface. And with the Dynaform Builder, you can create specific forms focused on improving the workflow between employees, departments, and more. With a drag-and-drop interface, Process Maker offers a user-friendly experience that just about any HR staff member can get up to speed with (so long as they have an understanding of report and form building).

3. Phreedom

Phreedom is an Enterprise Resource Planning (ERP) system that allows the small business to enjoy some of the same tools enterprise-level businesses employ. With this virtual appliance you can: Track inventory, manage accounting and contracts, handle check writing, do bank account reconciliation, and much more. Although Phreedom offers much more than most small businesses need, it is a superb means of tracking resources within your company to help build a much more reliable and efficient workflow. Phreedom also offers a plug-in system that allows you expand beyond the standard capability.

4. vTiger

vTiger is specific for Customer Relationship Management. The vTiger platform offers features like: Phone and e-mail integration, analysis and reporting, customer support with self-service portal, marketing/sales automation for campaigns, lead generation, billing/inventory management, Google integration, and much more. With vTiger you empower your sales force with a collaboration tool that will make their entire process far more streamlined.

5. Zurmo

Zurmo is another Customer Relationship Manager - with a twist. Zurmo claims to be the first social and "gamified" CRM. What that means is that users gain rewards for milestones. But don't let the "schtick" fool you, Zurmo still offers all the usual features found in other, powerful CRM tools. The Zurmo feature set includes: Contact management, activity management, deal tracking, reporting, workflow, marketing automation, product management, resetful API, Google Mapping integration, and more. Zurmo also offers security with role management/groups/permissions/ad-hoc teams. And since Zurmo is open source, it can be expanded to perfectly fit your company's needs.